Integration of google Voice with Zoho would be such a powerful feature. If zoho could do this before some of the other competition it would be a MAJOR selling point and could give zoho more of marketshare when people are comparing CRM and other major SAS services.
It makes me crazy to see the same posts and the same feature requests made to zoho over and over and over and over and over and over again and nothing gets done about them. they hardly even reply to tell us whats going on. I sometimes wonder why I keep paying for this type of treatment. Hey zoho.... if you are in bed with skype and that is keeping you from working with zoho, then just man up and say so. If not, then address the issue.... Your paying customers would like to have a feature (or 20).... That's what "paying customers" do.... they expect stuff for their money.... Just a thought
Apologize for not making any reply here. We are listening to your voice and we will check the feasibility and keep you posted about our stand on this in a week time. Please bear with us in the meantime.