We acknowledge that the reported scenario occurred due to an issue at our end. However, it is fixed in our service now. Please do check the same and let us know if you encounter any challenges. We'd be happy to help you.
The issue did not recur again. However, from our logs, We found that you experienced this scenario as the view was not shared with the other user and also there was no public link generated for the report you had shared with the other user.
We'd recommend you ensure that you have generated the Permalink with the required permissions and shared it with your end user.
In case you are still experiencing this scenario, you can write to us at Support@zohoreports.com. We'd look into it and assist you on this case appropriately.
Have a nice day!
Regards Akram F Zoho Reports
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