Hello, as for my online shop platform owener recommendet zoho mail i've register, get thought usual steps, but find myself blocked cause i coudnt confirm my domain with none of the 3 methods so ive contacted the platform and they asked for the cname data so then can do it for me.
So i log back in zoho/mail, but i find no record of the domain added, looking for the verification page again, so i try to add it again and i got the following error "The data you have entered already exists"
We checked with the domain name ''vice-versa.ro'' and see that the domain has been added with us email hosting and yet to be verified. It has been added using the email address ''email@example.com'' which is yet to be confirmed.
Enter your valid alternate email address in the registered email address field and request a verification email. An email with verification link will be send to the email address which you enter . Follow the instructions in the email to confirm your email address and get back into your account. Once confirmed verify the account with your mobile number.
Also to verify the domain name follow the below instructions,
You may login to your DNS manager page and Add a CNAME record with host as zb14919735 and points to / destination as zmverify.zoho.eu. This is only for domain validation so you can enable mail hosting to create mailboxes in your Organization created at ZohoMail.
You may refer this help page for domain verification
Add MX records as mx.zoho.eu with Priority 10, mx2.zoho.eu with Priority 20 & mx3.zoho.eu with Priority 30, and remove old existing MX records to ensure mail delivery is effectively though Zoho's servers.
Do refer this help page to configure the MX records and this help page to setup the SPF record.
Hope this helps for now.
In case if you need any further assistance, please write back to us.
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