I am having trouble both sending and receiving messages in Outlook 2007 using Zoho through POP3. I seem to receive most of the messages but it times out on the last one, and I am unable to send any messages. I receive the following error messages:
Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
I have feeling it is a problem with my settings because my other 5 e-mail accounts work fine in Outlook. It would be nice if there was a posted guide to setting up Outlook 2007 with Zoho with screenshots which is what some of the other companies have done. While doing searches on the Internet I found 2 sets of settings for Zoho, both of which were slightly different, and I tried both of them which did not work.
Well, I received from Zoho Support instruction to http://support.microsoft.com/kb/813514. I tried all of them and the only one helping is deleting messages on Zoho server through web-mail. Just to be sure, I also run scanpst.exe on Outlook 2010 PST file. Besides, I even tried on other computer with clean Outlook 2003 installation - same error. Manual deleting messages on server is not acceptable solution for me. It makes my zoho address useless and I am afraid that I will have to migrate from zoho although I like it. Maybe some solution will come soon...
It would be helpful for us to analyze if you could actually post a screen shot of the error page. Outlook throws similar errors in different scenarios and hence an actual screenshot may make a difference in analyzing the actual underlying issue.
If you are looking for an option that would delete messages on server on retrieving in Outlook, or after POP deletion, the option is currently not available. The emails would stay in the server, in Zoho Mail, and will be cleared only from the POP queue based on the setting in Outlook.
You may configure your account as IMAP in Outlook, if you want the messages to be deleted when you delete in the email client. Please check and let us know in case you need any further details in this regard.