I have followed the instructions on how to configure IMAP access through a desktop client like Thunderbird (I'm using version 3.1.6). It has downloaded all folders and messages. But, once I started using it (sending messages, deleting), I'm facing some strange behaviour like messages re-appearing after deleted, messages that are in inbox, but can only be downloaded through IMAP once you have logged in through Web interface, and some other issues.
A couple of issues I am having:
- Thunderbird fails to identify the Draft folder as the place for drafts (it expects it to be named "Drafts"). The same for Template/Templates.
- When sending a message, it is copied to the Sent folder. If I erase it from the Sent folder, it is placed in Trash folder. If I leave Thunderbird and then restart, the message appears in both Sent and Trash folders. The only way of getting rid of the message is through the Web interface.
Each time I try to tweak Thunderbird settings (like specifying manually the special folders or messing with the server and folder options) it gets worst. So, I would like to ask: is anyone using Thunderbird through IMAP with Zoho Mail and got it right? What are the settings that need to be configured so it works as expected?
there is an option in thunderbird to map the Draft and Template folders in thunderbird with the corresponding folders in the IMAP server. Follow the below mentioned steps to do the mapping :
1. Click on Edit | Account Settings
2. Under Your Zoho Account Select < Copies & Folders >
3. Choose the appropriate settings as shown in the below image
Regarding the deleted messages reappearing problem, when you delete a mail from Thunderbird or any mail client, they will be marked as deleted in the ZohoMail server. These mails will be permanently deleted only when the mail client sends an "EXPUNGE" command. In thunderbird, you can do any one of the following to trigger the IMAP "EXPUNGE" command :
2. Click on Edit | Account Settings and choose the option, "Cleanup (Expunge) Inbox
3. Right click on the folder in the left tree and choose the "Compact" option.
I think there is a bug somewhere. Other IMAP servers don't cause this trouble. Apart from that, I find it strange that on Zoho webmail the folders are called Drafts and Templates and in Thunderbird they are Draft and Template (i.e. without plural s).
It seems to me that the Zoho IMAP server sends the information to Thunderbird to create the folders Draft and Template. If it sent the information to create Drafts and Templates instead (as Thunderbird expects them to be called), I assume Thunderbird would recognize them automatically and the whole procedure Parthasarathi described above would be unnecessary.
Parthasarathi please check whether the Zoho IMAP server could tell Thunderbird to create Drafts and Templates.
Sorry about that, in our next upgrade we'll be providing the "Auto
Expunge" option under "Imap Settings". Using this option, users can
have their mails deleted immediately in ZohoMail Web UI, when they
delete mails in desktop clients (like thunderbird,outlook..).
Regarding the Drafts and Templates, we acknowledge that this is an issue
at our end and the same will be fixed in our next update, which is
scheduled before this month end.
The issues addressed above seem indeed to have been resolved per my present experience using Thunderbird 11.
I wondered if you could confirm and clarify my experience regarding the "Sent" Folder on the Zoho IMAP Server. My setup is as follows:
(1) Selected the "Immediately Expunge Messages when I mark them deleted in IMAP" in the Zoho web interface. (2) Selected the "Cleanup (Expunge) Inbox on Exit" option in Thunderbird (3) Selected the "Empty Trash on Exit" option in Thunderbird (4) In the "Copies and Folders" Section of Thunderbird Account Settings, I've elected to save Sent messages in the "Sent" folder on "Local Folders"
My goal is to avoid saving copies of messages in the "Sent" folder on the Zoho IMAP Server. However, it appears that a copy is saved there automatically. Perhaps you can confirm that this copy is placed there by the Zoho IMAP Server and not by Thunderbird.
It also appears that a manual "delete" operation performed on the IMAP "Sent" folder _within_ _Thunderbird_ will trigger a corresponding "hard delete" action on the IMAP Server.
As I was writing, a solution came to mind, that is, to add a message filter in Thunderbird which would automatically delete all messages which arrive in the IMAP "Sent" folder. I am doing something similar to re-route all messages from the IMAP "Inbox" to a global Local Inbox in Thunderbird. However, I'm not yet sure if Thunderbird message rules can be implemented for IMAP folders other than "Inbox." I'll comment further here if I find a way to do this.
Sometimes Thunderbird shows an error message that Zoho is not an IMAP 4 server. And all emails that I send out via Thunderbird show up twice in Thunderbird's Sent folder as well as in Zoho Mail's Sent folder. It looks like there is still a problem with Zoho's IMAP support
We acknowledge that there is an issue at our end due to which Thunderbird throws an error and we are working on fixing it.
When a message is
sent through the Zoho SMTP server, the server places the sent message
in your Sent folder. Thunderbird client which you use, again copies the
'Sent' messages to the server, making it duplicates. We are working on a fix for this too and it will be available in our upcoming updates.
Greetings... I use Thunderbird email client for long time with my Zoho account. Until a few days ago, everything was going well. I upgrade Thunderbird to version 12, and since then I can't access anymore my Zoho mail account. I didn't change any settings on Zoho, and I follow all the normal procedures in Thunderbird like before. Here it is the Mail Account Setup picture:
I also try manual settings, but with the same results.
Thank you very much for your help. I try your advice, but I receive the same result. What i did? Just ignore the error message, and click in the "+Create account"... It works...simple. I can send and receive messages, so, it works...
I'm facing a problem with Thunderbird. My problem is that I
can't add my Zoho account. Here are the steps I've followed:
1. I went to the email's older settings
and enabled the IMAP access
2. I added an email account on Thunderbird according to this page
. In order to facilitate your job, I've attached an image of my configuration:
Unfortunately, I can't create the account because Thunderbid shows
me the following error:
"Configuration could not be verified - is the username or password wrong?"
BTW, I entered the 2-factor password without spaces.
What am I doing wrong?
Thanks for your help.
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