I have spent some time to organize my Accounts (customers) into relevant categories (using Industry field) + I spend great deal of time to add contacts to those accounts. Now I need to send an email to several customers (Accounts) in certain category. Can not find a way to do it. No email option in Campaigns, no such thing in Accounts. How I am supposed to communicate with my existing customers?
You can select Fields from the Accounts Module as criteria when
adding Contacts to a Campaign in Zoho. Then you can email those
contacts. Alternatively, you can create and Accounts/Contacts Report
to develop a mailing list.
I can help clarify my answer please feel free to ask.