- Need more info
- Working on it
On neither one am I able to successfully submit a form because the form returns the message "Please enter the correct verification code."
I can't find a resolution to these problems on your forum. Please reply with a current solution. The verification code capability is the reason I chose your service.
I just tried it on a test form in my Lab Application ... using ...
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/2009021910 Firefox/3.0.7 running under Windows XP SP3
... and it appears to work ... are you entering upper case letters ?
If it will help, you can make your Form Public and have me/others try it out.
Im facing the same problem as well. I tried on both ie and firefox. Im currently also testing my form on my webpage but the captcha cant seem to work. The message "Please enter the correct verification code." always appears. Please take a look at it at "http://imjt.blogspot.com". Please advise on any solutions thanks!
We tested your form embedded in http://imjt.blogspot.com. We were able to add data ( with email firstname.lastname@example.org). Kindly check it out. If you have any issues, kindly provide edit access to your application. We will test your application in our local environment.
- Click on edit this application and click on Share tab.
- Here click on Allow edit access to support.
Kindly let us know the name of the application/form that you are facing trouble with. Looking forward to help you.
I just checked it in Safari on my Mac, and the verification code didn't work.
As of now, we do support only IE and Firefox browsers. Kindly check out Captcha verification in any of the supported browsers and let us know if you experience any issues.
We are yet to support Safari and Chrome browsers fully. We are sorry about that. We will let you know once we support this.
Sorry for the inconvenience again.
It has been two years since the last reply (made by an Employee of Zoho). This is a joke if Zoho can't offer full compatibility for all the major browsers (Internet Explorer, Firefox, Chrome, Safari) for as much as they charge for the cheapest of plans.
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